|Toffee Bear with Personalised...|
|Fudge Bear with Personalised...|
|Bertie Bear with Personalised...|
|Bruno Bear with Personalised...|
|Buster Bear with Personalised...|
- How do I order?
- What does the price include?
- I can't see the bear I want, where can I get it?
- Can my bear be sent by special delivery?
- Can my bear be sent to a different delivery address?
- What if I want to order more than one bear with the same message?
- Do you send my details to third Parties?
- Are your toys safe for babies?
Choose a Toy you want to order and enter all the relevant personalisation details you wish to add to the toy. Once your personalisation is completed click on the "Add to Basket" to add your order to your Shopping Basket. This will take you to your Basket, if you would like to order another toy just click on the "Continue Shopping" button at the bottom if not just click "Go to Checkout" to place your order.
Once you have clicked on the "Go to Checkout" button you will be asked to Sign In. If an existing account please enter your Email Address and Password, if a New Customer you are able to register below the Log In area.
The price includes your choice of bear, garment (excluding Paw Bears) and embroidery.
If there is a bear that we supply that you like and it is not on the website please contact us on email@example.com or alternatively by phone 01481 723871 (8:30am to 5pm Monday to Friday) and we will be happy to help in either supplying your bear or recommending an alternative.
Yes we can send your bear by Special Delivery to any destination in the UK or Channel Islands. There is an additional P&P charge (dependant on weight) to cover this service.
Yes. On the Delivery Information Page (Step 1 of 3 of the order process after pressing Go to Checkout and either entering your account details or registering for a new account) you can change the delivery address. You add either add a new address or choose from an existing address from your Address Book.
If you wish order 5 or more bears with the same personalisation please contact us as you may qualify for trade prices.
We do not send any of our customers details on to any third party as we believe strongly in keeping our customers details secret.
All our toys meet and surpass the safety requirements for the European CE mark and BSEN71.
Though they pass these tests, we do not primarily design these toys for children under 36 months. To show this, all our toys have a label detailing with the details "Due to natural pile loss from fabric this product is not recommended for Children under 36 months".